Know Your Client (KYC) document requirements

For users residing outside of Germany we accept photo-based identification methods in combination with a liveness check. We can only accept identity verification that meets the following requirements:

  • The confirmation date of the identity verification was no longer than 24 months ago.
  • The documents used for identification have not expired.
  • .zip archive containing all the following files uploaded to the document bucket (example for video identification method):
    • Photo of the person
    • Front of the ID document
    • Back of the ID document
    • Any additional photos of identity documents showing security features
    • Any video file or a series of photos.